Managed ServicesYour In-House IT Professional

Managed Services

Our primary mission at Bluescope Technologies is to deliver Managed Services to businesses of all shapes and sizes. Our team of professionals are highly skilled and experienced to solve any IT queries or issues your business may have – over the phone, through our IT Support Helpdesk, or by means of an on-site visit.

 

What is Managed Services?

This is when Bluescope would assume responsibility over your business's IT infrastructure for a fixed monthly fee. This monthly fee is calculated by how many users there are in a business or organisation, and how many computers, servers, and devices will need to be managed. Bluescope can provide your business with an extensive range of IT support. Need that office printer fixed? Computer running slow? Or even that email redirected which belonged to an employee who has since left the company? For any IT help and support, Bluescope has you covered.

We offer businesses all the benefits of an in-house IT department, without the exponential cost of hiring an entire IT department.

About Bluescope Technologies

Since our establishment in 2012, we are delighted to provide each of our valued clients with continued support over the years by means of tailored IT services.

We offer expert guidance and support on all aspects of modern computing and a variety of quality services ideally suited to businesses looking for fixed IT costs. Bluescope Technologies can assist you in procuring the computing resources tailored to meet your organisation's needs.

Our Managed Services are tailored to each business's individual needs. To find our how we can save your business money, please fill out our form below.

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Managed IT Support

All IT Support Services below are an indication of some of the many services included under one Managed Services plan.

Any chosen Managed Products can be added/removed from your Managed Services plan to give you even more control and scalability for your business.

Microsoft Office 365

User and mailbox management

Troubleshooting, where applicable

Managed Group security hierarchy


Workstation Management

Availability monitoring

Asset/hardware tracking

Daily safety and vulnerability checks


Essential IT Support

Unlimited remote support and troubleshooting

IT consulting

Unlimited phone and email support


Digital Marketing

Advertising campaign creation and maintenance (including: Facebook/Instagram, Twitter, LinkedIn, and Google AdWords)

Configuration of company websites' SEO


Website Administration

Content updates

Regular backups of Company website

Availability monitoring


Server Management

Availability monitoring

Hard disk space monitoring

Daily safety and vulnerability checks


IT Support HelpdeskIT Support Helpdesk

We offer our clients a fully automated helpdesk which allows businesses to log and track issues which our experienced IT team will respond to quickly and efficiently.

Once an issue is logged in our database, our team receives a notification, which is then delegated to one of our IT engineers who will interpret if the issue can be resolved remotely or if it will require an on-site visit.

Did you know that 86% of issues are resolved at first contact?

Maintenance Visits

We organise visits to your premises throughout the year in which our engineers undertake maintenance checks on all of your business’s IT equipment, network cables, backup procedures, and much more. This is to ensure that your business can continue to run as smoothly as possible without any disturbances.

 

Get a Quote

Contact us to find out how we can save your business money.

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Managed Web Protection Managed Anti-Virus Managed Workstation Backup Managed Server Backup Mobile Device Management (Employee) Mobile Device Management (Company)

 

Download a copy of our Brochure for a full list of IT Services & Solutions

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