Bluescope Direct Support

Prepaid IT support with no hidden costs


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Bluescope Direct Support

Have you ever needed IT support in some shape or form, without the substantial cost?
What if you could avail of a range of IT support services for a once-off payment as low as €400? (Excl. VAT)

We've listened to our customers and we are proud to introduce Bluescope Direct Support, which allows you to purchase a prepaid block of hours dedicated to IT support.
Our prepaid block of hours are valid for 1 year from date of purchase, which means you can use your hours whenever and however you choose!


IT Services Covered

With each block of hours purchased, you can rest easy knowing that IT support is just a click or call away! Please see below for a full list of IT services covered under your Bluescope Direct Support package.

Microsoft Office 365 & Email

User and mailbox management

Troubleshooting, where applicable

Managed Group security hierarchy

 

Digital Marketing

Configuration of Company websites' SEO

Advertising campaign creation (including: Facebook/Instagram, Twitter, LinkedIn, and Google AdWords)

Advertising campaign maintenance

MailChimp creation and linked to company website via API



Website Administration

Content Updates

Regular backups of company websites

Availability monitoring

 

Workstation Management

Availability monitoring*

Remote control

Asset/hardware tracking*

24x7 checks and vulnerability checks*

Troubleshooting, where applicable

Third-party software support



Essential IT Support

Remote support and troubleshooting

IT Consulting

Business critical SLA response of 60minutes

 

Server Management

Availability monitoring*

Hard disk space monitoring*

24x7 safety and vulnerability checks*

Microsoft Active Directory user management

Third-party software support

Troubleshooting, where applicable



*Installation of Bluescope Agent required; additional Agent maintenance fee of €6.00 per workstation and €120.00 per server and/or virtual machine, per annum, payable in advance of Agent deployment.